Privacy Policy

Efective 8.20.25

The Radcliff respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect both personal and non-personal information in the course of operating our website. Personal information is information you voluntarily provide to us, such as your name, email address, phone number, billing details, or any other details you choose to share when filling out forms or contacting us. Non-personal information is automatically collected when you interact with our website and may include your IP address, browser type, operating system, device identifiers, and information about the pages you visit or the time spent on our site. We also use cookies and similar tracking technologies to improve your browsing experience, analyze website performance, and personalize content. You may choose to disable cookies in your browser settings, although doing so may limit certain website functionality.

How We Use Information

The information we collect is used to operate and maintain our website and services, process payments and transactions where applicable, respond to inquiries, and provide customer support. We may also use your information to send you marketing or promotional communications, which you may opt out of at any time, and to enhance the overall performance and functionality of our website. In addition, we may use your information to detect and prevent fraud or unauthorized activity, to comply with applicable U.S. laws and regulations, and to protect our legal rights.

How We Share Information

We do not sell your personal information. However, we may share information with trusted service providers who assist us in operating our website and business, such as hosting providers, analytics services, or payment processors. We may also disclose information if required by law, regulation, or legal process. In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred as part of that transaction.

Your Privacy Rights

Depending on your state of residence, including California, Colorado, Virginia, Connecticut, and Utah, you may have certain rights regarding your personal information. These rights may include the ability to request details about the personal information we collect and how we use it, to request deletion of your information subject to legal exceptions, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell personal information. You also have the right not to be discriminated against for exercising your privacy rights. To exercise any of these rights, you may contact us at info@theradcliff.net, and we may ask you to verify your identity before fulfilling your request.

Data Retention

We will retain your personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Once this information is no longer needed, we will securely delete or anonymize it.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we take these precautions seriously, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security of your information.

Third-Party Links

Our website may contain links to third-party websites. These websites are not operated or controlled by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If we become aware that personal information has been provided to us by a child under this age, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at The Radcliff, 276 E.Irving Park Rd., IL, 60191, info@theradcliff.net, (630) 242-2988.